Cancellation Policy
Date: 09 Jan 2026 Website: www.redschool.in Email: info@redschool.in Effective Date: 09 Jan 2026 Last Updated: 09 Jan 2026
Thank you for choosing Red School, your premier platform for mastering world-class industry skills from elite practitioners. This Cancellation Policy outlines the conditions for cancelling course enrollments, subscription plans, or professional services on our website (www.redschool.in) or mobile application. Please read this policy carefully before making a purchase.
1. General Cancellation Conditions
Cancellations apply to individual course enrollments and recurring subscription-based services.
All cancellation requests must be submitted in writing to info@redschool.in or through your account settings on the Platform, where applicable.
Upon cancellation, access to the relevant learning content or subscription benefits will cease at the end of the applicable period.
Refunds, if applicable, are governed strictly by our separate Refund Policy.
2. Course Enrollment Cancellations
Eligibility: You may cancel your enrollment in a specific course within 2 days of purchase, provided you have accessed less than 20% of the course content (e.g., recorded videos, study materials, or mock exams).
Process: Submit a request to info@redschool.in with your full name, registered email, and Order ID.
Outcome: If eligible, course access will be revoked. If the 2-day period has passed or content consumption exceeds 20%, cancellation is not permitted.
Free Content: Free courses or trials can be discontinued at any time without formal notice.
3. Subscription-Based Services
Cancellation: You may cancel recurring subscriptions (e.g., monthly/annual access to premium curriculum) at any time via your account settings.
Timing: Requests must be submitted at least 24 hours before the next billing cycle to avoid automated charges.
Access: Upon cancellation, you retain access to the elite content until the end of your current paid billing cycle.
Auto-Renewal: Subscriptions renew automatically unless cancelled. For annual plans, a reminder will be sent 7 days prior to renewal.
4. Technical Issues
If platform-related technical issues prevent you from accessing purchased classes or simulations, contact info@redschool.in within 7 days of purchase.
We will investigate and offer either a technical fix or a cancellation with a refund per the Refund Policy.
5. Non-Cancellable Services
The following cannot be cancelled once initiated:
Digital Downloads: Any PDFs or study guides once they have been accessed or downloaded.
Completed Assessments: Exams, quizzes, or certifications already submitted.
Flash Sales: Promotional services explicitly marked as “non-cancellable” at the time of purchase.
6. Cancellation Request Process
To cancel, email info@redschool.in with:
Full Name and Registered Email.
Order ID or Subscription Details.
Reason for cancellation (to help us improve our curriculum).
We will confirm receipt within 5 business days. If a refund is approved, it will be processed within 7–14 business days.
7. Exceptions
In exceptional circumstances (e.g., medical emergencies), we may consider requests outside the standard period at our sole discretion. We comply with regional consumer protection laws, such as the EU 14-day cooling-off period where applicable.
8. Changes to this Policy
Red School reserves the right to update this policy to reflect new features or regulatory changes. Your continued use of www.redschool.in constitutes acceptance of the updated terms.
9. Contact Us
For questions regarding your learning journey or this policy, please contact: Website: www.redschool.in
Email: info@redschool.in
